Yes I have seen many people do some really annoying things in front of clients to show their savviness on technologies!
Annoying things? At least I believe so! When I will describe this in detail, you will also tell it should be avoided, at least when you are sitting in front of your client.
By the name of Tech Savviness most of the time we forgot to maintain some basic etiquette. Even sometimes some senior executives also behave like this.
Now tell me, you are sitting in front of your client in a crucial meeting and in frequent intervals you are checking your smartphone for incoming emails or social updates. Do you think it’s right?
When you can’t give at least 30 mins uninterruptedly to your client then why are you wasting his/ her time?
Not only that, there are many other activities which are really annoying in a situation like this. All will be discussed thoroughly in this article. But why this topic?
Because I feel in this Hi-Tech Era we have become much smarter but at the same time we are neglecting/ forgetting some basic etiquette’s of life.
Not only in front of client but in front of everyone, in every phase of life.
That’s why I thought why not bring some light on this specific issue on a specialised niche.
So, Annoying things in front of “clients” means what? Here is what it means,
Please have a look & think, should we really do this in front of a client in a vital meeting.
Let’s forget about the vitality part, if it’s not so vital then also from the etiquette’s perspective should we do it?
After learning about all the points think about it.
#1. Checking emails/ social media updates
It has become a very common habit of most of us. We are becoming so much addicted by all these online activities that sometimes we simply forget where we are.
Even when we are in any important meeting or discussion with a client, then also we can’t leave this habit behind. That’s the most irritating thing!
It’s quite natural because when a client is giving his/ her precious time to discuss with you then he/ she deserves your full attention, Right?
But instead of that, if you continuously check your emails/ social media updates after every few minutes in between of the meeting then after sometime the client will be really irritated.
#2. Attaining unnecessary phone calls
Sometimes I have seen, in a meeting (an important meeting) there will be some people who tells after sometime “Excuse me, I have an urgent call. Just coming back in a few minutes”. But my question is why?
Why anybody would do this when an important discussion is going on? Because any kind of interruption totally hampers the flow of a meeting.
But you can also ask that if it’s really urgent, then? Then you should definitely attend that call but remember, only if it’s extremely urgent otherwise not.
Otherwise when you know that you will not be available for next 2 hrs, inform anyone necessary and put your phone on silence/ busy mode.
At least the flow of the meeting will not get hampered and after meeting or in break time you can always callback if you got any message/ missed call during meeting.
#3. Taking notes in your smartphone
Sometimes due to showing attitude/ smartness/ savviness in front of client, people start taking notes on their smartphone.
But it’s not at all a professional approach and it not looks nice anyway.
Either you take the essential notes on your Laptop or use normal Pen & Paper. Second one may seem old school but it’s always the best option.
So never ever start taking notes on your smartphone in front of your client in a meeting, it looks really unprofessional & casual.
It shows that you are not at all serious about that interaction.
#4. Keeping your laptop’s lid open unnecessarily
When there is no function of a laptop means in between of a verbal discussion put the lid down of your laptop.
Otherwise if you keep it (Laptop Lid) open, that can become a bit distracting for you & it also creates a bad impression.
#5. Don’t try to showcase over savviness
Yes that’s an important thing! Show your technical expertise but where it’s necessary. Unnecessarily showcasing your calibre is not at all a good thing.
But sometimes we do this exact mistake by showing over smartness. Be natural & Be smart but don’t be over smart!
So these are some activities which can really annoy a client in a meeting.
I don’t know what your opinion is regarding this topic but I believe that the above mentioned annoying things must be avoided in any vital meeting.
You can share your views on this by commenting. I am always eager to get your feedback.