Smart Online Shopper, who are they? How they can be distinguished from others? How you can be one such, if you are not?
So this is the main topic of my discussion today, regarding how can you become a smart online shopper?
Because if we look at others in our surroundings, then we will find that there are many people who are still not enough confident to buy something via online.
In this era of e-commerce when online shopping has become a huge phenomenon and the buying habit of people is rapidly changing, at this point of time it’s very essential to acquire the habit of buying online with a confidence.
Because according to the trend that day is not too far when shopping online will totally surpass the traditional shopping. We are already seeing the change in the market.
What I can say is that we are in the verge of a disruption and it’s the perfect time to turn yourself a smart online shopper by knowing all the necessary nuts & bolts of it.
Do lay back or adapt with the change. Always remember, change will definitely come and you will not be able to stop it.
Because sometimes we think why the change came, previously it was better, but you know what? It’s bound to happen one way or other, it’s the rule of the world and we have to live in this world.
So don’t be rigid, become flexible one and learn the essential tips & tricks of the trade. Then you will find that, all has become so easier which you had never expected before.
Why am I urging it? Because I have experienced many such incidents in my surroundings, many people still feel that there are many confusing things behind online shopping but you know what, as you never look for some of the very basic things that’s why you are confused and frightened of trying something new.
That’s why today’s article is for, to make you understood all such basic things which will boost your confidence and trust towards online shopping and will make you a really smart online shopper gradually.
Here please remember one thing, this article is all about how to make you a better/ smart online shopper. My target will be to inform you about some effective habits which you have to follow when you are buying online. So I will discuss all the points considering the overall scenario from a very generic point of view.
So, what are those habits that you should acquire?
Always check the FAQ section
It’s the first and foremost thing. When buying something online from an e-commerce site for the very first time then always follow this step. Make it a habit of yours.
Frequent Asked Questions (FAQ) is such a section from where you will get to know all the general details of a business what the customers naturally want to know or frequently ask.
All standard and trust worthy e-commerce site should definitely have a detailed FAQ section which can consist of one to many pages but the section should be there.
So whenever you are buying something online from a new e-commerce store, then always look for this segment. From here all your common doubts will clear.
Talk to a support person, if you want
If you have still some confusion regarding some specific thing, which you haven’t found on the FAQ page, then you can directly contact to their support staffs.
All standard e-commerce companies have this option for customer satisfaction. Because, sometimes when we talk to someone verbally, it seem more clear, transparent and straight forward.
Now the mode of contact can be anything like via phone or live chat etc. But don’t worry, if you find a medium then feel free to ask your questions.
Nobody is forcing you to buy online, after judging all the parameters, you will take the decision whether you want to buy or not from a specific site.
Check all the payment modes carefully
Most of the people still think, if I pay the entire money now and after that for any reason if the product doesn’t arrive then will I get my money back.
This is a wrong conception, when there is a proper way of giving money then there should be standard return policy too. You just have to check it in detail before buying. In one of the next point I will discuss regarding this matter.
As mentioned if you are in doubt of paying money at first, then there is always an alternative way, which all of the standard e-commerce companies use and that is Cash on Delivery.
In this method after the product arrives at your doorstep you have to pay, no up front charges. Beside that there are many modes of payment like via Debit Card, Credit Card, Easy EMI etc.
So options are there but at first you need to check thoroughly, which modes of payment are available on your selected e-commerce store and using which method you are feeling confident enough.
Check the details regarding shipping
After payment, shipping is another vital point. So check out, what different shipping methods they provide and within how many days the product generally arrives.
It’s another one important habit, so never miss this.
Check thoroughly the return policy
As I was mentioning in the third point, like buying, returning is also vital. Because for many reason after buying a specific product I may want to return that. Then?
So at first you should thoroughly read the return policy of any e-commerce company. After knowing all the details if you find that all seems fine then only proceed, otherwise not.
It’s a standard policy and all standard e-commerce businesses provide one really transparent Return policy, so check this out.
Check other Terms and Conditions
Terms & Conditions, Disclaimers, such information you will not found in FAQ section. You will find these on individual pages.
So look for that. After reading it or have a glimpse on it carefully proceed further. Right?
Do some findings online about the site
Yes it’s one another way to cross verify a site. Why? Because all the sites are not big or well-known, right? There are many new entrants but who are doing really great.
So to verify that whether they are trustworthy at all or not, you can verify several customer reviews on different aspects like delivery on time, return, other services etc. If you find everything satisfactory, then great.
To again cross verify it you can search different blogs and forums to know what others are saying. If all seems satisfying then move forward happily.
So these are the 7 essential habits, if you can follow these then you will find that shopping online has become a lot easier.